It’s been coming and finally, LG Electronics is facing a class action suit thanks to its bootlooping LG G4, LG V10, LG Nexus 5X, LG V20 as well as the LG G5.
Initially, the court case involved two of LG’s 2015 smartphones – the LG G4 and LG V10. However, the latest developments can confirm that another 2015 handset that has also been in the mainstream media for a while with respect to the bootloop issue – the Google Nexus 5X – could be joining the party.
Many people who own the Google Nexus 5X have been complaining about a situation where the phone tries to reboot but in vain, leaving owners with the “privilege” of staring at a company logo. While some have been helped out of the situation via replacements and repairs, some are yet to come across a solution, even from LG itself. Still, some replacement units have been of no help as they too suffer from the same bootloop issue.
Not so long ago, the company mentioned that it will start offering free repairs for owners of Google Nexus 5X facing the bootloop issue, but this was only confirmed by LG Korea, leaving other markets in dilemma. Even before the program kicks off, the company has some explaining to do as far as the LG V20 and LG G5 are concerned.
In an attempt to justify the LG G6, the company mentioned that every other of its phones, beginning with the LG V20, had gone through thorough checks to ensure that the bootloop issue doesn’t reoccur. However, now that the 2016 flagship is also joining the class action suit, the South Korean company might as well be facing its worst nightmare in the smartphone industry.
Since cases of the LG V20 and LG G5 are not so popular, the only way for them to join the class action suit is to convince LG to acknowledge the issue. To do this, Girard Gibbs LLP has started a survey that is aimed at collecting more information regarding the bootloop-affected LG V20, LG G5 as well as LG Nexus 5X.