It has been coming for months now and finally it is here. People are going to know what happened to Samsung Galaxy Note 7 on January 23, latest reports can confirm.
The South Korean tech giant has been looking into this matter since last year October when the phone was discontinued. However, up to now, there has been no official communication from the company regarding the findings of their probe.
It was recently revealed that Samsung will bring out the details of this investigation before the end of this month. Well, it seems to be happening on January 23, which is just a little over a week away, Android Soul reveals. According to a Samsung representative, the report will also include a video that will detail out what was making the Galaxy Note 7 behave like a bomb.
Samsung reportedly made a loss of up to $5 billion as a result of the Galaxy Note 7 fiasco. First, the OEM recalled the phones and repacked new battery units thinking that the battery was the problem. This cost the company a substantial amount of money as some models with Samsung SDI batteries were rendered hazardous. When it happened that the second release of Samsung Galaxy Note 7 with new batteries did not solve the problem, the company had to completely stop the selling and production of the phone. In some cases, Sammy diehards exchanged the faulty Note 7 with a Galaxy S7 Edge or other Samsung phone, but others demanded cash refunds, which meant more losses for the company.
With this coming report, we will finally get to know what was behind this massive disaster not that for Samsung, but for the entire smartphone family as a whole. We have heard scattered reports of iPhone 6/7 units behaving in just about the same way as the Galaxy Note 7, but these weren’t extreme cases.
Samsung is expected to issue an official apology to the Galaxy Note 7 fans out there as it looks to lure them back into buying either the upcoming Samsung Galaxy S8 or the Galaxy Note 8, which should come later in the year.