Verizon Wireless is rolling out a vital maintenance update to all of its customers using any of Samsung Galaxy S6 or the curved dual-edge variant of the phone – Galaxy S6 Edge.
It was reported that some users of Samsung Galaxy S6 and S6 Edge were having some really bad times with their phones. Apparently, there was a bug that resulted in a factory data reset whenever one tries multiple times and fails to unlock their phones with a fingerprint. This was a software related bug and as such, Verizon has moved in to try and take care of the issue.
The update will now allow users of Samsung Galaxy S6 and S6 Edge to have a slightly less strict measures when they can’t unlock their devices for whatever reason. Following the update, it will now be possible to make up to 10 attempts with respect to using your finger to unlock either of the phones. In case the phone fails to recognize the finger on any of these 10 attempts, rightful owners of the Galaxy S6 or S6 Edge will now be asked to provide their password of PIN code. Unlike the fingerprint scanning which gives users 10 attempts, the latter only allows for 5 attempts.
Once all the 15 attempts have been exhausted, your Galaxy S6 or S6 Edge will automatically initiate a factory data reset process.
The new software update will bump the devices’ versions to MMB29K.G920VVRU4CPF2 and MMB29K.G925VVRU4CPF2 for the Galaxy S6 and Galaxy S6 Edge respectively. The update, just like many other software updates, is being pushed as an OTA. This means that it will not hit all Galaxy S6 and S6 Edge units at the same time. Still, there is room for manually checking for its availability.
Go to Settings>About device>Software Update>Update Now. This will only work if the download is ready for your device. Otherwise, you may have to wait until your receive an OTA notification asking you to download the update. When this happens, make sure your phone is connected to the internet via Wi-Fi and the battery capacity is at least 75%. You can also have it plugged into a power source when carrying on with the download and installation process.