Common Galaxy S7 and S7 Edge Problems and Possible Solutions

Galaxy S7 and S7 Edge

Samsung Galaxy S7 and the curved screen Galaxy S7 Edge are probably the hottest smartphones in the world right now. The two deliver maximally on almost all fronts, but as usual, it’s never easy to find a perfect one.

In this article, we have put together a list of the most common problems being reported by Samsung Galaxy S7 and S7 Edge users from different parts. In addition, we’ve also listed a number of possible solutions for these problems, although others might not work on some devices.

Camera issues

The Galaxy S7 handsets have been hailed for their great photography abilities. On a good day, you will not be disappointed by the quality you get in photos taken by any of the two phones. But on a bad day, things can be really annoying. Users have reported about cases where the screen goes blank and later on an error message shows up when they press the camera icon in a bid to activate the screen.

While a permanent solution is expected to be released at some point via a software update, for now, the issue seems to be coming from the Smart Stay feature. With this feature, the front snapper will try to see where exactly on the screen you concentrate most, something that seems to be the problem when the rear snapper is set to go into action. You can disable the feature in the settings as you wait for a software update that solves the problem.

Wi-Fi and Bluetooth issues

Wi-Fi and Bluetooth or simply connectivity issues are rare to miss on any new device. Some say they are completely unable to connect to a Wi-Fi or Bluetooth device while others claim that the connections drop regularly. Samsung recently rolled out an update to take care of these issues, but there are cases still out there.

If you are among the people suffering from connectivity issues with your Galaxy S7 or S7 Edge, make sure you have updated your software to the latest version. Also, ensure that your installed apps are all updated. As for the Wi-Fi issues, try using the 2.4GHz band that is, of course, slower than the 5GHz band, but it promises more stability than the latter.

Display problems

Samsung Galaxy S7 and S7 Edge have some of the best display screens you can find on a handset right now. Only differentiated by their size, the two are similar in all other display aspects. However, some users have reported cases where the phones’ screens automatically activate without their knowledge or even if there is no incoming notification.

Update for Samsung Galaxy S7and S7 Edge

The Galaxy S7 and S7 Edge have varied display settings related to things or someone’s proximity to the phones. This could possibly the reason for the automatic screen activation, and it can be disabled, at least for now. Samsung should come up with an update that takes care of this.

Issues with external storage

Samsung dropped external storage support on the Galaxy S6 and S6 Edge, but this feature came back this year to the delight of many Sammy lovers. One of the great addition to Android 6.0 Marshmallow is that it supports Adoptable Storage. This feature allows Android phones to treat external storages as non-removable. Even though Galaxy S7 and S7 Edge come preinstalled with Android Marshmallow, this feature is not supported. There are others who have reported having seen warning notifications when an external storage device is introduced into the phone for the first time.

Make sure your microSD card has data that has been formatted by the recommended program on a PC. If the problem persists, you better get a new microSD card. As for the Adoptable Storage, Samsung will probably make some changes via software updates.

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