Google is listening to your Pixel 2 and Pixel 2 XL issues and the response is good

Google Pixel 2 and Pixel 2 XL

By now, everyone must be aware of what is happening with the Google Pixel 2 and Pixel 2 XL.

Early adopters of the two phones have had mixed reactions, with some happy to have them while others are not impressed with certain aspects, more so the display screen of the XL.

Those using the smaller Pixel 2 have complained about issues related to clicking sounds coming from the speaker. As usual, these issues have been raised in many forums, including Google’s, and in a couple of posts, the company has given consumers a heads-up of what’s going on and what is being worked on as a solution to all issues raised.

Just to ensure that buyers of the Google Pixel 2 and Pixel 2 XL feel safer despite the ongoing issues, the tech giant has announced that it will be extending its base warranty from one year to two years. If this doesn’t make you feel relieved, you probably shouldn’t buy either phone. Those of us in the U.S. will have our warranties doubled, but those in the EU won’t be affected thanks to the current laws in the region. If you purchased Preferred Care warranty alongside the Pixel 2 or Pixel 2 XL, well, this will not be automatically extended to two years.

This is a good move to by Google aimed at maintaining buyer’s trust, but that’s not all! The company is also working on short-term fixes for the current issues on both the Google Pixel 2 and Pixel 2 XL. For instance, an update is rolling out that adds support for a new saturated color mode that should be a joy for those expecting a more vibrant look on the Pixel 2 phones, but Google warns it will be less accurate.

The company has also promised to roll out a software update aimed at combating image retention through the addition of a new fade-out for the navigation bar buttons and slightly lower the maximum brightness of the Pixel 2 XL. As for the smaller Pixel 2 issue with clicking sounds, an update will be rolled out soon to fix it, but until then, you can turn off the NFC in the settings to make the sound go away temporarily.

Interestingly, Google says the burn-in problem on the Pixel 2 XL is not an issue to fret about and in fact, the pOLED panel on the phone is experiencing “differential aging”, just like any other OLED. Like Samsung, Google uses software to minimize the effects of burn-in. Thus, you can expect more adjustments in future – adjustments that will hopefully take away or significantly minimize the burn-in issue, which is basically the only major problem with an otherwise great phone.

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