OnePlus 5 Orders are Experiencing Delays – Here’s why

OnePlus 5

OnePlus 5 was unveiled on June 20 and while the phone has not yet made a stop in every corner of this world, quite a good number of people were able to grab one via the company’s Early Drop initiative.

This Early Drop thing was merely a way for OnePlus to give early adopters a chance to get the OnePlus 5 phone ahead of others, with the official sales set to begin on June 27. However, it appears that some people who had jumped into the craze via the this initiative are yet to get the tracking numbers for their orders and Carl Pei, CEO and co-founder of OnePlus, has an explanation as to why this is happening.

According to Pei, people who ordered the OnePlus 5 during the Early Drop are experiencing delays getting their tracking numbers due to a system overload. As it is, there are so many people who are hitting the company with order for the OnePlus 5, which has literally overwhelmed the company. However, the good side of the story is that this won’ have any effects on the shipping speeds of the phone once the order is through.

The company also notes that all Early Drop orders will still be shipped and delivered as per the initial time at checkout, which means they is literally nothing to worry about even if you don’t receive your tracking number on time. On the contrary, some of those who placed orders and did not receive timely tracking numbers are claiming that the delivery date has been affected.

Hopefully, yours hasn’t. Or has it? Feel free to share your story with us in the comments below.

3 thoughts on “OnePlus 5 Orders are Experiencing Delays – Here’s why”

  1. OnePlus management are just doing what they normally do and that is make excuses, and in this case lie. The tells here is that regardless of their “slow ability to provide tracking numbers” through their system, is that if you already have a FedEx account, FedEx lets you know when the label was created. Mine was delayed through the weekend. Did they forget that shippers have their own tracking systems that ARE NOT overloaded? They blatantly lie to their customers, how is that supposed to create trust with their base? Good luck OnePlus, good luck.

  2. Like many others my shipment was delayed through the weekend. It took them 34 hours to get my shipping label created with FedEx, so I don’t think it was EVER in the plans to have them delivered when they promised. These things happen, they we’re just being too ambitious. I heard the Canadian team got all their orders out on time, but not the Los Angeles team apparently.

  3. My shipment delayed after assurances that nothing was wrong. Still no phone and not able to cancel order. Received email granting me $5 to spend on OnePlus website. Still cancelling order or returning phone if it ever arrives.

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