Samsung’s year in the smartphone market had begun at an amazing pace when the Galaxy S7 and Galaxy S7 Edge were unveiled earlier in the year.
The two phones, led by the Galaxy S7 Edge, have received lots of positive reviews across the board. While the company was hopeful that the Galaxy Note 7 will pick up this success and take it to next year’s Galaxy S8 and Galaxy S8 Edge, things have turned out bad. As a result, the South Korean tech giant has decided to halt the production of the Note 7 as well as its sales, but at the same time, reports claim that the production of the Galaxy S7 and Galaxy S7 Edge will be stepped up so as to try and cover up the Note 7 mess.
Samsung has instructed all those who had bought a Galaxy Note 7 to take it back to the original point of purchase and get a refund. The refund may involve either cash or getting another handset, something that many carriers and retailers have taken advantage of by offering many other models in exchange for the faulty Note 7.
The idea of getting any other phone that delights you to replace the Galaxy Note 7 isn’t going down well with folks down in South Korea. As a result, the tech giant has decided to jump in with an incentive of its own, offering up to $100 in credit for any U.S. consumer who replaces the Galaxy Note 7 with a Galaxy S7 Edge or any other Samsung device. The story is also the same in the company’s home country.
There are more than 1.8 million units recalled in the U.S. alone and Samsung is hoping that these people will be lured by the $100 incentive and get a Galaxy S7 Edge, Galaxy S7 or any other Galaxy phone of their choice. While the image of the company might be damaged already, this move could still mean that it ends the year on a high note. But the question is will consumers still be turned on by Samsung Galaxy phones?
Rival companies such as Google, Apple and LG are already up and running, ready to scramble for the market share that is dominated by Samsung.
If you decide to get a different phone other than a Galaxy S7 Edge or other Samsung phone, there is still something for you. Apparently, the company will part with $25 credit for any U.S. consumer replacing the Galaxy Note 7, including those seeking a full cash refund.