Samsung started shipping replacement units for its ill-fated Galaxy Note 7 a few weeks ago, but it seems the company’s woes are nowhere coming to an end.
A few days ago we reported about an incident where a replaced Samsung Galaxy Note 7 caught fire on a Southwest Airlines plane, forcing occupants, including the crew, to be evacuated. Apparently, this has not been the only incident that has befallen the new Galaxy Note 7 units, which the company claims are safe.
In a bid to stop any further similar occurrences that have led to the destruction of lots of property owned by the victims, U.S. carriers Verizon, AT&T as well as T-Mobile have announced that they will no longer be replacing the Galaxy Note 7 with new units. As for Samsung, the Korean tech giant has confirmed that it will be digging deeper into this issue while at the same time noting that production of the handsets will be halted.
AT&T and T-Mobile were the first to make the confirmation on Sunday, urging any person still using the faulty Samsung Galaxy Note 7 to take it back to their shops for a new Samsung phone or any other of their choice. T-Mobile goes further to confirm that any person seeking a full refund shall also be taken care of.
The announcement from Verizon Wireless makes it the third U.S. carrier to confirm that it will temporarily be suspending the Galaxy Note 7 from its official stores across the country. Like the rest of the carriers, Verizon users concerned with their safety can take back the Note 7 to the point they bought it for a replacement unit, but a different phone.
Whether you have the original Galaxy Note 7 or the replacement unit, it is recommended that you take it back to whatever carrier or point you bought it from and get a new phone of your choice. As noted earlier, Samsung has promised to dig more into the matter and come in with more details about the current situation of the Galaxy Note 7, but for now, stay off the phablet, no matter what!