Ever since the #batterygate issue begun on the iPhone 6, iPhone 6S, iPhone 6 Plus and iPhone 6S Plus, Apple has always maintained that it has nothing to do with the hardware.
There were even times when rumors of Apple possibly beginning a recall program for the affected iPhone 6 handsets started showing up, but none of them ever materialized. If you have been part of those going through this #batterygate problem where your iPhone 6, 6S, 6 Plus or 6S Plus would unexpectedly shut down even when there’s still enough battery juice in there, well, the savior is here.
Apparently, Apple says that most of the iPhone 6 and 6S shutdown issues have now been solved thanks to the new iOS 10.2.1, which is currently available for downloading on the affected devices and others as well. Note that not all shutdown issues have been solved. Apple says that only 80% have been taken care of as far as the iPhone 6S is concerned while the 2014 iPhone 6 stands at 70%.
Apple seems to indicate that the issue is not yet solved fully. While the shutdown issues might still be experienced by some users of these devices, the tech giant notes that they won’t require plugging their phone’s into a power source in order to restart it. The company is not yet clear as to what happens to those who own the remaining 20% iPhone 6S and 30% iPhone 6 (including the Plus models), but in case of any issues, you can contact AppleCare for more assistance.
At some point, Apple had to recall select units of the iPhone 6S, but it claims that the unexpected shutdowns have nothing to do with this recall. Still, the fact that Apple chose to recall the 6S and leave out the 2014 model left many users of the latter unhappy, but Apple hopes that this latest iOS 10.2.1 helps solve their problems.
The main reason why the iPhone 6 and 6S have been experiencing unexpected shutdowns is the uneven delivery of power from older batteries. When this happens, an emergency shutdown can easily be triggered. But to ensure that there’s no need of a power source in order to restart it, Apple has tweaked the power management system such that the affected phones auto-start, possibly without the user noticing. So far, this auto-start feature is only available on iPhone 6 and 6S after this update, but those using the larger 6 Plus and 6S Plus will have to wait for iOS 10.3, which is currently in beta.
If it happens that your iPhone’s battery is not functioning as expected, the new iOS 10.2.1 will soon get a battery info page that will show up to warn affected users that their device needs a battery replacement. This warning will be hidden in the Battery Settings and will not be displayed to those who do not need battery replacements.
Apple released iOS 10.2.1 on January 23. However, it remained quiet on this iPhone 6 and 6S #batterygate fix, probably buying time to collect enough data and confirm that the secret fix indeed works. If you have been going through this shutdown issue, make sure you upgrade to iOS 10.2.1 right away, if at all you haven’t done so already.
The issues of unexpected shutdowns on Apple iPhone 6, iPhone 6S, 6 Plus and 6S Plus started showing up at a time when many were cooling their heads after the fires of Samsung Galaxy Note 7. After the South Korean company finally recalling its faulty phone and completely discontinuing it, some were adamant that Apple should take the same direction and recall the affected iPhones, but as it appears, this won’t be the case, unless the few remaining cases persist.
Have you updated your iPhone 6/6S/6 Plus/6S Plus to the latest iOS 10.2.1? If yes, have you noticed changes in the #batterygate issue as highlighted by Apple? Let us know in the comments below.