Samsung recently canceled the Galaxy Note 7, be it selling or producing it, and according to the latest reports, a section of the company’s loyal family is ready to ditch the brand in future.
Apparently, Samsung wants to ensure that no one leaves for another brand and to do so, the tech giant has plans to offer disgruntled Galaxy Note 7 users huge discounts if they decide to buy the 2017 Samsung Galaxy S8 or Galaxy S8 Edge. There have been reports that Samsung could decide to end the entire Galaxy Note series and to take care of the needs of these loyal customers, a new Galaxy S8 Edge+ with the same size and design could be unveiled. This device will, according to reports, come with the S Pen, a feature that has been unique to the Note series.
At the time of launching the Galaxy Note 7, the company reported that the phone had seen extraordinary demand. This is despite the fact that about 5 million units were meant for the initial release. Some color variants were not even enough, with the company promising to ship them three or so weeks later. But before this demand could be met, the unlikely happened. Reports started coming in from all over showing Galaxy Note 7 units blowing up in flames.
Upon hearing these cases, Samsung recalled the Galaxy Note 7 and later resumed selling the “safe” units. Little did the company know that these “safe” variants were one and the same. More reports kept flooding in and eventually, Samsung decided to halt the sale and production of the flagship. As at the time of this wiring, there is a lot of mistrust from Samsung customers and in fact, don’t be surprised if cases of lawsuits start showing up.
Samsung has promised to find out what happened to the Galaxy Note 7. Since it acknowledges that finding the root cause of the issue will not help win back the trust of its loyal warriors, Samsung now wants these unhappy customers to buy their 2017 Samsung Galaxy S8, Galaxy S8 Edge or the supposed Note 7 replacement, Galaxy S8 Edge Plus.
Samsung has already begun works on the firmware of Galaxy S8, but this handset, alongside the other variants, will be unveiled at the MWC 2017 event in Barcelona. Be warned that this is just a speculation and apparently, Samsung has not confirmed it yet. So, take the report with a grain of salt. But still, it will be interesting to see if Samsung actually takes this route in a bid to save its flagship smartphone business.