Many people love it when software updates are released as early as possible, but usually, this rushed release ends up being problematic to some.
This is what is happening with Sony Xperia Z5 series. The Japanese tech giant was among the first OEMs to update its 2015 devices to the latest Android 7.0 Nougat, but things haven’t been smooth since this update started rolling out. At some point, the company had to halt the update in order to take care of a few hitches but the update later resumed.
Now, the latest issue being faced by Sony Xperia Z5 series users has to do with calls. Apparently, the update to Android 7.0 Nougat has meant that users of Xperia Z5, Z5 Compact, and Z5 Premium have had to do with low in-call volumes for over a month now. In fact, not even turning over to headphones makes a difference – the issue still persists. Furthermore, there are those who have constantly complained about a significant imbalance between the top and bottom speakers.
If you are one of those whose Xperia Z5 handsets has been experiencing this issue since updating to Android 7.0 Nougat, there’s some good and bad news for you. The good news is that Sony has acknowledged the presence of this volume bug and it’s working on a fix. The bad news is that this fix won’t be here until mid-April, which means a month’s wait.
This is definitely a long time to wait and tolerate the low in-call volumes, but with some users reporting a factory reset worked for them, you can also give it a try, but this is not a guarantee that it will work on your Xperia Z5 model. Sony warns that if you decide to do a factory reset, make sure that you create a backup of your data before doing the reset.